Telur33 Terms and Conditions – Complete Platform Usage Guide

In this terms and conditions document, the following words and phrases carry the meanings as defined:

• "Platform" refers to the website, mobile app, and all digital services provided by telur33 under the domain telur33.onl.
• "User" or "You" refers to any individual who accesses, registers for, or uses the telur33 platform.
• "Account" refers to a user profile officially registered on the telur33 platform.
• "Balance" refers to the total funds available in a user's account for betting or withdrawal purposes.
• "Bonus" refers to any free credits, special offers, or incentives granted by telur33 to users, subject to specific terms and conditions.
• "Rollover" or "Wagering Requirement" refers to the number of times a bonus must be wagered before a withdrawal is permitted.
• "KYC" refers to the Know Your Customer (Know Your Customer) used to verify a user's identity.

Use of the telur33 platform is limited to individuals who meet the following conditions:

• Aged 18 years and above on the date of registration.
• Not subject to any local legal restrictions that prohibit participation in online betting activities.
• Registering using personal information that is truthful, accurate, and up to date.
• Never previously banned or suspended from the telur33 platform.

Registration Process

Registering a new account requires you to provide your full name, an active phone number, and a strong password. After registration, a KYC process may be required before your first withdrawal is approved. Documents commonly requested include a valid national ID or passport.

Each user is only permitted to hold one (1) active account on the telur33 platform. Holding more than one account — whether under your own name, a family member's, or any other party's — is considered a serious breach of these terms.

Account Security Responsibilities

• You are solely responsible for maintaining the confidentiality of your password and account login details.
• Do not share your login credentials with anyone, including family members.
• Any activity that occurs within your account is considered your own action.
• If you suspect your account has been accessed without authorisation, contact our customer support immediately.

Update Information

Users are responsible for keeping their account information current and accurate. Changes to phone numbers or banking details must be updated through the account settings section and may require re-verification via KYC.

Telur33 accepts deposits via multiple payment methods integrated with our system, including FPX, Touch 'n Go eWallet, GrabPay, Boost, DuitNow QR, and supported crypto assets.

Deposit Terms

• All deposits must be made using a payment method registered under the same user's name.
• Deposits from third-party accounts will not be accepted and will be returned, subject to an administrative fee.
• Minimum and maximum deposit limits vary depending on the selected payment method.
• Deposits are typically credited to your account within seconds after successful payment confirmation.

Currency

The telur33 platform operates in Malaysian Ringgit (MYR) as its primary currency. Any foreign currency conversion is handled automatically at the current exchange rate and may be subject to conversion fees.

Withdrawals from your telur33 account are subject to the following conditions:

• Users must have completed the KYC process before their first withdrawal is approved.
• Withdrawals may only be made to a bank account or e-wallet registered under the same user's name.
• Minimum and maximum withdrawal limits are set according to the selected method and can be reviewed in the platform's deposit section.
• Withdrawal requests are typically processed within 1 to 24 business hours.
• Telur33 reserves the right to request additional documents for verification purposes on withdrawal requests that exceed certain limits.

Telur33 offers a variety of bonuses and promotions from time to time. All offers are subject to the specific conditions stated alongside each promotion, as well as the following general terms:

• Each bonus may only be claimed once unless otherwise stated.
• Rollover requirements must be fully met before any withdrawal from a bonus balance is permitted.
• Telur33 reserves the right to revoke any bonus claimed through unauthorised or irregular means.
• Bonuses cannot be transferred between accounts.
• In the event of a conflict between a specific promotion and these general terms, the specific promotion's conditions shall take precedence.

Bonus Abuse

Telur33 uses an automated detection system to identify abnormal betting patterns. Users found to be abusing the bonus system — including contract betting (matched betting) using bonus funds — may result in account suspension and forfeiture of the relevant bonus.

All games available on the telur33 platform use an audited Random Number Generator (RNG) to ensure fairness. The outcome of each game round is independent and cannot be influenced by any party.

• Game results generated by the system are final and cannot be amended.
• In the event of a technical disruption during an active game session, telur33 will attempt to restore the session based on valid server records.
• Users are not permitted to use automation software, bots, or any tools that provide an unfair advantage.
• Legitimate game strategies are permitted, but any form of cheating or collusion is strictly prohibited.

Users of the telur33 platform are expected to conduct themselves with courtesy and responsibility. The following are strictly prohibited:

• Using abusive, threatening, or offensive language when interacting with the support team or other users.
• Spreading false or misleading information about the telur33 platform.
• Performing any action intended to disrupt or impair the platform's operations.
• Accessing another user's account without authorization.
• Using the platform for any illegal activity, including money laundering.

Telur33 reserves the right to pursue legal action against any user who engages in criminal activity using our platform, and will cooperate fully with the relevant authorities.

The collection, use, and protection of telur33 users' personal data is governed by Privacy Policy of ours separately. In brief:

• Your personal data is collected solely for platform operations and regulatory compliance purposes.
• Your information is not sold to third parties without your consent.
• All data is protected with 256-bit SSL encryption during transmission and storage.
• You have the right to request access to your personal data or to request its deletion, subject to applicable compliance obligations.

For detailed information on how we handle your data, please read Privacy Policy of ours.

Telur33 reserves the right to suspend or terminate a user's account in the following circumstances:

• Violation of any provision under these terms and conditions.
• Providing false information during registration or the KYC process.
• Suspected activity related to fraud, money laundering, or bonus abuse.
• Self-suspension requests initiated by the user.
• Orders from relevant regulatory authorities.

Balance Upon Termination

If an account is terminated due to a terms violation, telur33 reserves the right to forfeit all bonus balances. Valid deposit balances will be returned once the internal investigation is complete, subject to management's decision. Users who voluntarily request account closure may withdraw their balance through the standard procedure before the account is closed.

To the extent permitted by applicable law, telur33 is not liable for:

• Any financial losses incurred as a result of betting activity on our platform.
• Service disruptions caused by system maintenance, natural disasters, or events beyond our control.
• Losses resulting from a user's failure to maintain the security of their account.
• Third-party content or services that may be accessible through our platform.

The telur33 platform is provided "as is" (as-is). While we strive to ensure uninterrupted service, we do not guarantee platform availability at all times.

Telur33 reserves the right to update or amend these terms and conditions at any time without prior notice. Changes take effect immediately upon publication on this page.

• The "Updated" date at the top of this page will reflect the latest version of the document.
• Continued use of the platform following any amendments constitutes acceptance of the updated terms.
• We encourage users to check this page regularly to stay informed of any changes.

For any enquiries regarding these terms and conditions, please contact our customer support team, available 24 hours a day, 7 days a week.